Introduction

Asia Healthcare Holdings (AHH), founded in 2016, is a pan-India healthcare platform backed by global investors TPG Growth and GIC. With a sharp focus on scaling single-speciality healthcare across South Asia, AHH has built a differentiated portfolio that includes Motherhood Hospitals, Nova IVF Fertility, Asian Institute of Nephrology and Urology (AINU), and American Oncology Institute. Today, Asia Healthcare Holdings operates 130+ speciality units across 55 cities, positioning itself as a leading operator and investor in the region’s healthcare landscape.

Problem Statement

As AHH’s operations grew in scale and complexity, they sought a Group-level Chief Technology Officer (CTO) who could take charge of its diverse digital landscape and bring cohesion across functions. This wasn’t a traditional IT role—it required end-to-end ownership of strategic planning, IT infrastructure, cloud application management, automation, data security, compliance, and team leadership.

What set this mandate apart was the emphasis on both technical depth and business alignment. The ideal leader needed to be equally fluent in digital transformation and risk mitigation, while also understanding the nuances of user experience across different stakeholder groups—from doctors and operations teams to patients and support staff. They would oversee multiple critical software platforms, including supply chain systems, HR portals, and patient-facing applications. In essence, the CTO would serve as the technology backbone of the organisation, innovate, execute and enable AHH’s next phase of digital maturity.

Solution & Execution

AHH’s initial preference leaned toward candidates from retail or brick-and-mortar industries, rather than from within healthcare or hospitality. The rationale was to bring in a leader with a sharp focus on scale, customer experience, and operational agility. However, through detailed consultations, we advised a course correction, emphasising the complexity of healthcare operations and the need for domain expertise. Appointing someone with prior experience in the hospital sector would significantly reduce the learning curve and ensure smoother integration into the group’s clinical and administrative environments.

We also supported AHH in benchmarking compensation, balancing industry standards with the company’s equity structure and long-term goals. Leveraging our proprietary Behavioural Metrics Model (BMM), which evaluates candidates across technical expertise, change readiness, motivation, and cultural fit, we identified Arvind Sivaramakrishnan as the ideal match. With leadership stints as Chief Information Officer at both Karkinos Healthcare and Apollo Hospitals, Arvind brought a rare blend of healthcare IT expertise, strategic vision, and operational depth that aligned perfectly with AHH’s digital transformation goals.

Looking Forward

With Arvind at the helm of technology, AHH is well-positioned to build a future-ready digital ecosystem that supports its vision of scalable, patient-centric care. Currently, he manages a team of 30 employees. His deep domain expertise and strategic approach to healthcare technology are expected to drive greater integration across business units, enhance data-driven decision-making, and accelerate innovation across critical touchpoints, laying the groundwork for sustained growth and operational excellence.

For more information, please reach out to the Marketing Team